Why trust Tots with your family holiday?
Holidaying with young children can be real challenge- it’s so important to get it right, so that everyone can have the safe, fun and family-friendly holiday that they deserve.
By listening to real families and child safety experts, we’ve developed some special family friendly benefits that are designed to help provide family getaways that really meet the needs of parents with under fives.
So find out what EXCLUSIVE free family benefits we offer to our customers and why you should trust us with your next family holiday…
Trust that you’ll have everything you’ll need…
Every destination on our site is equipped with our Essential Kit Guarantee, containing over 20 key baby and toddler items that you won’t need to worry about packing!
Trust that you’ll be staying in genuinely family friendly accommodation…
Every single destination on our website has been hand selected with families in mind and then thoroughly inspected personally by a family holiday expert.
Using a 30 point checklist developed with the Child Accident Prevention Trust, we take all areas of the property into account when conducting our safety survey, from balcony railing gaps, to window heights, to blind cords and more. We consider whether the property meets a suitable standard of quality and luxury, and if so, we then perfect the destination for families by adding safety features where necessary.
If there are any elements of the property that we cannot alter but are concerned about, such as the gradient of the lawn, we list these clearly as parent points, so that families know what to keep an eye on. Honesty and integrity are our core values, so we will always be frank with our customers, to ensure that they have the safest and best holiday possible.
Trust that when you book a resort through us, you’ll get the first pick of the most family friendly room options
When you book a resort through us you’ll get first pick of the most family friendly rooms available- we know which these are because we’ve personally inspected them ourselves! We only allow room options on to our site if they meet our strict safety criteria and high quality standards- simply naming a unit a ‘family’ room is not enough to impress us.
We also guarantee that you won’t find these family friendly room options, with all of the extra family benefits that we offer, for a better price on any other site. This means you’re getting the best family friendly holiday for the best price!
Trust that you’ll always get our holidays for the best price
You won’t find any of our destinations, including all of our exclusive family benefits, for a cheaper price on any other site.
If you do find the same destination with the same features for a cheaper price, then we will match it and include our exclusive Tots benefits for free, to make sure you’re getting the best deal for your family!
Trust that we take pool safety very seriously
We just don’t think a pool alarm alone is really enough to keep your tiny tots safe- every private pool on our website has some form of physical safety barrier, so you can really relax knowing that your little one is safe from the water.
Trust that you’ll receive 5* professional service from family holiday experts
Families can expect 5* customer service from our family holiday experts who will help you to pick and personalise a holiday that’s perfect for the needs of your family.
We want our holidays to be as stress-free and blissful for parents as possible, so our experts are always on hand to help whenever you need them, whether it’s before, during and after your holiday. You will never feel pushed into booking a holiday that’s not right for your family.
Our customer service has won us a whole host of great awards, ranging from the Cisco Customer Kings Award to the Feefo Gold Trusted Merchant award two years running, and more. To read our Feefo customer service reviews, click here.
Trust that our holidays are award-winning!
We’re pleased to say that both our wonderful customers AND child focused awarding bodies have recognised what we do- check out some of the wonderful awards we’ve won!
- Prima Baby’s Gold Award for Best Family Holiday Brand, 2016 and 2015
- Travel Marketing Highly Commended Award for Travel Brand of the Year, 2016
- Little London Award for Best Family Travel Company, 2015
- Junior Design Award, 2016
- Feefo 2015 and 2016 Gold Trusted Merchant Award
- Feefo 100% Positive Customer Service Award, 2015
- Highly Commended Award for Excellence in Customer Service at the 2014 Good Web Guide Awards
- Cisco Customer Kings Award
Visit www.totstotravel.co.uk to see what baby and toddler friendly options we can offer your family!
Tots to Travel offer baby friendly holidays and child friendly holidays both in the UK and abroad. Our range includes child friendly villas, including perfect villas for kids, baby friendly cottages, baby friendly villas and more…