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Book With Confidence Guarantee

Our Book with Confidence guarantee – providing complete peace of mind


Being able to plan your family holiday with confidence and peace of mind is more important than ever before. We are doing all we can to remove any uncertainties for you by highlighting property suppliers who are providing super flexible and transparent booking options. Leaving you to concentrate on the fun bit - planning and looking forward to your next family holiday!

The Book with Confidence guarantee means that when the time is right for you, you can make your holiday plans safe in the knowledge that you are fully covered for Covid-19 travel disruption. For full Terms & Conditions see below.

Super low deposit - £99 per family

You can now secure your next family holiday at any participating Tots property for only £99 deposit per family.

Balance due at 4 weeks before travel

You won’t have to pay your balance until just 4 weeks before you go, taking the stress out of booking in advance.

Free date changes

You can change your dates for free any time up to 4 weeks before travel.

Full refund guarantee

You are guaranteed a full refund if Covid-19 disrupts your travel, right up to the day of your departure.

See book with confidence terms and conditions below

Partcipating Villas & Resorts

ⓘ Please note, all participating properties in the Book with Confidence Guarantee are displayed with the Book With Confidence shield

All Participating Villas

Hand selected family friendly villa holidays packed full of fun - participating in our confidence guarantee

View Participating Villas >

All Participating Resorts

Perfect family resorts with activities, facilities and sun galore - all participating in our confidence guarantee

View Participating Resorts >

Featured Villas & Resorts

Pine Cliffs Resort,

Families can enjoy plenty of sun, sea and sand and a gigantic children’s village!

Find Out More >

Berry Farm,

Set in the Southern Brittany countryside, this collection of gites provides full-on family fun.

Find Out More >

Casa Alta Vista,

The epitome of family friendly luxury – huge spacious interiors and a wide array of play equipment.

Find Out More >

Penny's Place,

a peaceful and relaxing family hideaway where kids play happily from dawn until dusk.

Find Out More >

Our new Tots Safe & Clean Standard is in place to provide peace of mind that all accommodation hygiene protocols are adapted to provide the highest standards of hygiene for families with young children.

Let's Go! Summer 2020 Holidays >

Start Planning Your 2021 Holiday >

Book with Confidence Terms & Conditions

  1. These supplementary Supplier terms do not apply to all Properties – check the Terms and Conditions on the Property page
  2. Applies to bookings made from 1st September 2020 only
  3. A low deposit of £99 applies per booking
  4. Balance due date is 4 weeks before the date of travel (reduced from 10 weeks)
  5. You may request to change your dates with no charge up to 4 weeks before the date of travel. Your request will be passed to the Supplier and will be subject to availability. Any difference in price (increase or decrease) for the new dates will be applied to your final balance payment. The change will not be valid until confirmed to you in writing. If you wish to change your dates within 4 weeks of arrival, this will be at the discretion of the Supplier and is not guaranteed
  6. Full refund guarantee applies if:
    • You have paid your balance
    • You are due to travel within 4 weeks
    • The accommodation Supplier cannot supply the accommodation because of Covid-19 restrictions locally or because they are closed
    • Travel is prevented by Foreign and Commonwealth Office advice against all but essential travel applying to the country you are travelling to
  7. The refund guarantee does not apply to personal circumstances which may impact your ability or inclination to travel; such circumstances may include personal illness including COVID-19, local restrictions to movement or quarantine requirements
  8. If the Supplier has been paid in full for your booking, you will not be refunded until the funds have been returned to us by the Supplier
  9. Each property Supplier has their own booking terms, and some may offer some of the Book with Confidence terms but not all. Details of the terms relevant to each property are shown in the ‘Terms and Conditions’ section of the property page.

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