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Zafiro Palace - Family Balcony Suite
Mallorca, Balearic Is.
Price from £528 per family, per night
Sleeps up to 6 people plus 1 infant in a cot
Covid-19: What to Expect: As the world re-opens for travel, you can expect some changes to your holiday experience due to necessary precautions. It’s possible some information on our website regarding facilities and services may temporarily be inaccurate. Please read our blog for more detail.
Tots Clean & Safe Standard: Our new hygiene protocol is designed with families in mind, ensuring the highest sanitisation standards.
Please click on this link to view details of changes specific to this resort. Please be aware that this information will be updated regularly and in line with the evolving requirements at this destination. We would advise you to check on a regular basis prior to departure.
Look this way for holidays full of pool fun – Zafiro Palace has a choice of six swimming pools. The favourite for tots is the specially-designed kids’ splash park with shallow water, slides and splash zones, as well as a huge pirate ship.
Between pool time, choose to play in the enclosed playground, or toddle down to the nearby beach to tuck in to ice creams and build sandcastles. There are some lovely shops at the end of the marina, if you fancy a nosey around, too.
With everything at the resort all in one place, you’ll never have far to go to fill up your tummies – nibble on snacks at the pool bar, take a trip to the buffet restaurant, or choose one of the four themed à la carte restaurants.
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The Brugnoli Family, April 2017
Beautiful very modern hotel, only 2 years old. There is a kids club running morning and afternoons for little ones and is next to a well-equipped playground (sunken trampoline, bouncy inflatable castle) there also a mini golf section, table tennis and courts for football/basketball. The kids pirate ship water park and inflatable bouncy slide thing in another pool. 5pm disco - we had an Easter egg hunt this weekend. Also an adult only section with cabana beds and private pool. Pilates and yoga running also in the morning... and a spa! I would just add it not cheap for food and drinks, as we were just bed and breakfast... but lots of restaurant and the beach 5mins away and the beautiful old town 10/15mins walk away... lots more places to eat. (Our room did have a microwave too).
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Family stayed October 2016
Great hotel for families. We visited with 6 month old and the hotel is perfect for young families. Staff couldn't have been friendlier and more welcoming, everything modern, spotless and well looked after, food excellent. Good pools and kids pool very good too. Good close walk to the port (5 min), beach (5-10 min), and the old town (10-15 min) - all with plenty of restaurants and things to see.
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Family stayed September 2016
This is a lovely hotel, very modern and family friendly. The swimming pools are fab with a huge pirate ship for the kids. Food is excellent quality and lots of restaurant choices both inside the hotel and close by. The town and beach of Alcudia are beautiful, we thoroughly enjoyed our stay.
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Family stayed September 2016
Just returned from a week with my husband and 2 kids ages 5 and 19 months. This was honestly the best holiday we've had. The hotel itself was lovely, food fantastic with such good choice, and all the staff were so friendly, regardless of their job. The rooms are beautifully decorated and have plenty of space, although we did upgrade from the junior suite to a standard suite after the 1st night as it wasn't practical to have all of us sleeping in the same room, unless we all wanted to go to bed at 8! Everywhere was very clean. Only a 5min walk to the beach and shops. We are already planning to return next year with family. Wouldn't hesitate to recommend to anyone.
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Family stayed September 2016
From the moment we arrived we were welcomed and treated so well. The staff are AMAZING.. they go the extra mile for the children, make such a fuss over them and us adults too. Nothing was ever a hassle. Carmen in the coffee corner and Maria in the pool bar both brilliant so friendly and helpful. All the staff’s English language was fantastic. The accommodation was so clean, plenty of sun loungers, a pool for everyone! The food was 10/10 FANTASTIC. Superb vegetarian options, something different everyday.. and the gluten free member of our family was certainly well catered for. The only downside was not enough ramps for prams.. it was steps all around the poolside. And evening entertainment lacked a little for the adults. Fantastic for the kids though. We would LOVE to return, and highly recommend. Thank you all for making our stay so good.
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Family stayed July 2016
Probably the best 5 star family resort we've been. Fantastic ambiance from the moment you arrive. Excellent restaurants with no limit on usage and easy to book. Worth every penny and we will definitely consider Viva Zafiro again.
Pool protected by private enclosed balcony
The Property
| Double bedrooms | One - double bed can be made into a twin on request |
|---|---|
| Twin bedrooms | One |
| Bathrooms | One with a bath and shower |
| Living room | Open plan living and dining area with sofa bed, and kitchenette with fridge & microwave |
Local Information
| Nearest village/town | Port d'Alcúdia, 200m, 5 minutes' walk |
|---|---|
| Nearest supermarket | Port d'Alcúdia, 300m, 5-10 minutes' walk |
| Nearest A&E | Playa de Muro, 3km, 5 minutes' drive |
| Nearest beach | Port d'Alcúdia, 500m, 10 minutes' walk |
| Nearest restaurant | On site, plus various options available in Port d'Alcúdia within a short walk |
Services
| Babysitting | Available and can be arranged at reception |
|---|---|
| Indoor Towels and Linen included | Towels are changed on request and bed linen is changed every two days |
| Local Bike hire | Available on the resort at an additional cost - please arrange locally |
| Local assistance/housekeeper | Daily cleaning is provided, additional cleaning is available on request / reception is open 24 hours should you require any assistance |
| Internet access | Free of charge and available throughout the hotel |
| Restaurant on site | One buffet and four a la carte restaurants plus a bistro bar and a cafeteria, kids menus are available (the main buffet restaurant is open all year round, however the other restaurants are open on a rotation during off-peak seasons) |
| Air Con or Cooling System | Central air con available throughout the living area and bedroom (also reversible to heat) |
Facilities
| Pool Protection | Yes |
|---|---|
| Heated Pool | Yes |
| Walking Distance to Village/Restaurant | Yes |
| Suitable for Wheelchair Users | No |
| Babysitting | Yes |
| Kids Club | Yes |
| Restaurant on Site | Yes |
| Additional Cleaning available | Yes |
| Wifi | Yes |
| Swimming towels | Yes |
| Golf available locally | Yes |
| Local Bike hire | Yes |
| Air Con or Cooling System | Yes |
| Car required? | Not necessary |
| Indoor Pool | Yes |
| Swimming Pool | Yes |
| Private Pool | No |
| Full Board available | Yes |
| Half Board available | Yes |
| Breakfast included | Yes |
| Self Catering | No |
| Creche | No |
| Walking distance to beach | Yes |
Essential Kit Guarantee
| Cots | Yes |
|---|---|
| Highchairs | Yes |
| Booster seat | Yes |
| Bed guards | Yes |
| Potty | Yes |
| Steriliser | No - the resort is not able to provide a steriliser in the suite. Bottles can be washed and sterilised through room service or by asking in the restaurant |
| Baby monitor | No - the resort is not able to provide a baby monitor at this property for legal reasons, this is therefore excluded from the Essential Kit Guarantee |
| Plastic crockery | Yes |
| Plastic step | Yes |
| Changing mat | Yes |
| Stairgate(s) | Not required |
| Non slip bath mat | Yes |
| Indoor toys and books | Yes |
| Microwave | Yes |
| Food blender (hand held) | No - the resort is not able to provide a blender in the suite however, baby foods can be blended through room service |
| DVD player | No - movies and children's channels (including CBeebies) are provided on demand, this is therefore excluded from the Essential Kit Guarantee |
| Children's DVDs | No - movies and children's channels (including CBeebies) are provided on demand, this is therefore excluded from the Essential Kit Guarantee |
| Child's loo seat | Yes |
| Bath toys | Yes |
| Blackout blinds or curtains/shutters | Yes |
| Night light | Yes |
| Cot linen | Yes |
Additional Equipment
| Baby bath | Yes |
|---|---|
| Washing Machine | Yes |
| Tumble dryer | Yes |
| Hairdryer | Yes |
| TV | Yes |
Extra Information
| Other information | There are 6 pools on the resort; the 2 indoor pools are heated and 2 of the outdoor pools are also heated depending on the weather. The spa and Oasis pools are adult only. Check-in is after 3pm Check out is before 12pm For additional information and the individual Terms and Conditions, please see the 'Need to Know' section for this property. |
|---|---|
| Essential Kit Guarantee Info | Some terms and conditions apply so please read our complete Terms and Conditions before booking. As this is a resort property, not all equipment is stored within the property. It is therefore important that the items you require are requested using your booking form before arrival, so that the items can be placed in your property. |
Indoors
Sleek, stylish and contemporary, the two bedroom Family Suites are perfectly designed for your family holiday.
The suites comprise a living/dining room with patio doors to your large private balcony. There is a kitchenette with fridge, sink and microwave which is ideal for prepping snacks and warming up baby food.
The master bedroom has a comfy king-size bed, and the second bedroom is a twin, plus tots can sleep on the full-size sofa bed, or tucked up in a cot.
Parent Point:
- As with any balcony, parental supervision is required at all times when children are out here
Outdoors
First stop, swimming pools, and there is a choice of six here – take your pick between family pools, a heated indoor pool, or our personal favourite, the signature children’s pool with a big pirate ship and slides.
For a choice of meals, snacks and refreshments, you can head to the Coffee Corner in reception (ideal for restless kids when you’re checking in after your fight), Bistro, Wet Bar or the Lounge Bar.
The Market Buffet Restaurant has a big choice for breakfasts, a buffet or à la carte lunch, depending on season, and a varied evening buffet, with a special children’s station full of food for the little ones.
Or, for themed à la carte meals in the evenings, head to the Italian Portico Restaurant, El Olivo Mediterranean Restaurant, Tastes & Sushi Bar, or the Grill at La Veranda. (Just a little tip, men will need to wear trousers and not shorts for dinner.)
In the evenings, head to the amphitheatre for live entertainment and children’s activities – if you want to enjoy the entertainment from a close distance, head to the Cafetería for a cocktail.
For the ultimate in relaxation, visit the spa to treat yourself to a massage, and for those who don’t want to leave the fitness routine at home, take a trip to the gym.
- Even with little ones in tow, it’s no more than a 10 minute walk to the beach
- Puerto de Alcudia, where you can watch the boats and visit the stylish shops at the end of the pier, is a five minute stroll
- It is only a short toddle to the town of Alcudia for tapas bars and yummy restaurants
- Less than 10 minutes’ drive is Hidropark, which has special children’s areas for little splashers
- The old town of Pollença and the much-loved Port de Pollença are just 20 minutes’ drive away
Before booking, please read the following Supplier Terms which apply to this property and our Agency Terms and Conditions.
Supplier Booking & Cancellation Terms for this property (for bookings made from 1st September 2020):
- £99 deposit per booking
- Balance due 4 weeks before departure
- Make date changes with no charge up to 4 weeks before departure
- For cancellations more than 72 hours before the arrival date, a full refund will be given minus a small admin fee. For cancellations less than 72 hours before arrival, the equivalent of 1 nights stay will be charged plus a small admin fee. If you are unable to arrive, the equivalent of 3 nights stay will be charged.
- 100% refund if Covid-19 means if your accommodation cannot be provided, or FCO restrictions mean you cannot travel (terms apply – click here)
Supplier Booking & Cancellation Terms for this property (for bookings made on or before 31st August 2020):
- £99 deposit per booking
- Balance due 10 weeks before departure
- Date changes subject to Supplier approval & £50 administration fee
- For cancellations more than 72 hours before the arrival date, a full refund will be given minus a small admin fee. For cancellations less than 72 hours before arrival, the equivalent of 1 nights stay will be charged plus a small admin fee. If you are unable to arrive, 50% of the total booking cost will be charged.
Covid-19: What to Expect: As the world re-opens for travel, you can expect some changes to your holiday experience due to necessary precautions. It’s possible some information on our website regarding facilities and services may temporarily be inaccurate. Please read our blog for more detail.
Tots Clean & Safe Standard: Our new hygiene protocol is designed with families in mind, ensuring the highest sanitisation standards.
The price shown is per suite based on 2 adults, 2 children (2 to 12 years) and 1 infant in a cot on Bed & Breakfast basis. For other occupancy or board prices, please contact us for a quote.
Price Includes:
- All Tots to Travel Essential Kit items
- Bed & Breakfast board basis
- Daily housekeeping, bath towels, bed linen changed every second day, electricity and heating
- Swimming towels
Board:
Upgrade to half board or all-inclusive premium available at additional cost. Cost varies depending on the season, please enquire for more details.
Half Board
- Buffet style breakfast and dinner
- 4 á la carte dinners per week-long stay, one in each of the resorts themed restaurants (reservation required)
Half Board supplement between £16.82 and £30.04 per person per night, dependent on the week booked. Children, aged 2 to 12 years old pay 50% of the adult price.
All Inclusive
- Buffet-style breakfast and dinner(Lunch served from May to October)
- Á la carte lunch in the bistro
- Choice of local and international drinks
- Ice-cream selection
- Fruit and sandwiches
- Coffee, tea and cakes in the Pool Bar
- 4 á la carte dinners per week-long stay, one in each of the resorts themed restaurants (reservation required)
Restaurant Information
- There are 1 main buffet restaurant, 4 à la carte restaurants and 1 bistro bar. You are recommended to make reservations for à la carte restaurants and the bistro bar during peak period
- Not all restaurants will be open during off peak season, however there will always be at least 3 to choose from
- Some menus may incur extra cost for half board and all-inclusive premium
- Some drinks may incur extra cost for all-inclusive premium
Additional Charges:
- Bike hire at the resort - 4€ per hour / 10€ per day payable locally
- “Eco Tax” of €2.20 per adult (over 16 yrs) per day and is payable directly to your host upon arrival
Swimming Pools:
There are 6 swimming pools across the resort, with 4 outdoor pools and 2 indoor heated pools.
The 4 communal outdoor swimming pools are open throughout the season, but are not heated and realistically usable from May to September (Oasis & Relax pools are heated during cooler months). The temperature of the water is dependent on the prevailing weather conditions.
Please note that 2 out of the 6 pools, the Oasis pool and the indoor spa pool, are for adults only (18 yrs to above).
Kids' Club:
The following kids' clubs are available from April to October and are free of charge:
- Mini Club 4 to 7 yrs – open 10am to 1pm & 3pm to 5pm
- Maxiclub 8 to 11 yrs – open 10am to 1pm & 3pm to 5pm
- Teenyclub 12 to 15 yrs – open 10am to 1pm & 3pm to 5pm (this is only between 15th June and 31st August)
There are swings, a trampoline, bouncy castle and climbing play area all free to use next to the main buffet restaurant; however as this area is not staffed, parents should supervise their children.
Babysitting:
An English speaking nanny can be arranged at additional cost on request – please arrange at the reception.
Airport Transfer:
The resort can arrange airport transfer at additional cost, please enquire on how to arrange.
Credit Card Holding Fee:
On arrival a credit card holding will be requested at reception to cover any payments for additional services or products you may choose to purchase.
| Driving From | Transfer | Carrier |
|---|---|---|
| Palma de Mallorca Airport | 45 minutes |
|
| Palma de Mallorca Airport | 45 minutes |
|
| Palma de Mallorca Airport | 45 minutes |
|
| Palma de Mallorca Airport | 45 minutes |
|
| Palma de Mallorca Airport | 45 minutes |
|
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Special Offer!
Up to 25% off your stay
*Booking discounts are subject to a 50% non-refundable booking deposit. Level of discount and board options will depend on week booked, please ask for details.
Offer end date: 31st December 2020
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