Special Offer

  • All Private Pools Barriered
  • FREE 20+ Items Of Baby & Toddler Kit
  • 30 Point Child Safety Check
A physical barrier in place at every private pool, guaranteed.
We include extensive kit for Under 5s at no extra cost so you can travel light.
Tots carry out a special child safety check during an on the ground inspection for your peace of mind.
Price From
£410 per family, per night

1
Two bedroom suite giving your family plenty of space
2
Incredible choice of resort pools
3
Free seasonal kids’ club with a choice of activities, plus evening entertainment
4
Book with TOTS and get our Essential Kit included
5
Range of board options
6
Enclosed playground for stay-and-play time
7
Babysitting available
8
An easy walk to the beach
9
Great choice of restaurants
10
Right by the marina

Review 1 of 6 reviews


 Early Booking Discount!

Up to 20% off your stay in 2019!

Book before 31/12/2018

*Booking discounts are subject to a 50% non-refundable booking deposit. Level of discount and board options will depend on week booked, please ask for details.

Pool protected by private enclosed balcony

The Property

Double bedrooms One - double bed can be made into a twin on request
Twin bedrooms One
Bathrooms One with a bath and shower
Living room Open plan living and dining area with sofa bed, and kitchenette with fridge & microwave

Local Information

Nearest village/town Port d'Alcúdia, 200m, 5 minutes' walk
Nearest supermarket Port d'Alcúdia, 300m, 5-10 minutes' walk
Nearest A&E Playa de Muro, 3km, 5 minutes' drive
Nearest beach Port d'Alcúdia, 500m, 10 minutes' walk
Nearest restaurant On site, plus various options available in Port d'Alcúdia within a short walk

Services

Babysitting Available and can be arranged at reception
Indoor Towels and Linen included Towels are changed on request and bed linen is changed every two days
Local Bike hire Available on the resort at an additional cost - please arrange locally
Local assistance/housekeeper Daily cleaning is provided, additional cleaning is available on request / reception is open 24 hours should you require any assistance
Internet access Free of charge and available throughout the hotel
Restaurant on site One buffet and four a la carte restaurants plus a bistro bar and a cafeteria, kids menus are available (the main buffet restaurant is open all year round, however the other restaurants are open on a rotation during off-peak seasons)
Air Con or Cooling System Central air con available throughout the living area and bedroom (also reversible to heat)

Facilities

Pool Protection Yes
Heated Pool Yes
Walking Distance to Village/Restaurant Yes
Suitable for Wheelchair Users No
Babysitting Yes
Kids Club Yes
Restaurant on Site Yes
Additional Cleaning available Yes
Wifi Yes
Swimming towels Yes
Golf available locally Yes
Local Bike hire Yes
Air Con or Cooling System Yes
Car required? Not necessary
Indoor Pool Yes
Swimming Pool Yes
Private Pool No
Full Board available Yes
Half Board available Yes
Breakfast included Yes
Self Catering No
Creche No
Walking distance to beach Yes

Essential Kit Guarantee

Cots Yes
Highchairs Yes
Booster seat Yes
Bed guards Yes
Potty Yes
Steriliser No - the resort is not able to provide a steriliser in the suite. Bottles can be washed and sterilised through room service or by asking in the restaurant
Baby monitor No - the resort is not able to provide a baby monitor at this property for legal reasons, this is therefore excluded from the Essential Kit Guarantee
Plastic crockery Yes
Plastic step Yes
Changing mat Yes
Stairgate(s) Not required
Non slip bath mat Yes
Indoor toys and books Yes
Microwave Yes
Food blender (hand held) No - the resort is not able to provide a blender in the suite however, baby foods can be blended through room service
DVD player No - movies and children's channels (including CBeebies) are provided on demand, this is therefore excluded from the Essential Kit Guarantee
Children's DVDs No - movies and children's channels (including CBeebies) are provided on demand, this is therefore excluded from the Essential Kit Guarantee
Child's loo seat Yes
Bath toys Yes
Blackout blinds or curtains/shutters Yes
Night light Yes
Cot linen Yes

Additional Equipment

Baby bath Yes
Washing Machine Yes
Tumble dryer Yes
Hairdryer Yes
TV Yes

Extra Information

Other information There are 6 pools on the resort; the 2 indoor pools are heated and 2 of the outdoor pools are also heated depending on the weather. The spa and Oasis pools are adult only.

Check-in is after 3pm
Check out is before 12pm

For additional information and the individual Terms and Conditions, please see the 'Need to Know' section for this property.
Essential Kit Guarantee Info Some terms and conditions apply so please read our complete Terms and Conditions before booking.

As this is a resort property, not all equipment is stored within the property. It is therefore important that the items you require are requested using your booking form before arrival, so that the items can be placed in your property.

Indoors

Sleek, stylish and contemporary, the two bedroom Family Suites are perfectly designed for your family holiday.

The suites comprise a living/dining room with patio doors to your large private balcony.  There is a kitchenette with fridge, sink and microwave which is ideal for prepping snacks and warming up baby food.

The master bedroom has a comfy king-size bed, and the second bedroom is a twin, plus tots can sleep on the full-size sofa bed, or tucked up in a cot.  

Parent Point:

  • As with any balcony, parental supervision is required at all times when children are out here


Outdoors

First stop, swimming pools, and there is a choice of six here – take your pick between family pools, a heated indoor pool, or our personal favourite, the signature children’s pool with a big pirate ship and slides.

For a choice of meals, snacks and refreshments, you can head to the Coffee Corner in reception (ideal for restless kids when you’re checking in after your fight), Bistro, Wet Bar or the Lounge Bar.

The Market Buffet Restaurant has a big choice for breakfasts, a buffet or à la carte lunch, depending on season, and a varied evening buffet, with a special children’s station full of food for the little ones.

Or, for themed à la carte meals in the evenings, head to the Italian Portico Restaurant, El Olivo Mediterranean Restaurant, Tastes & Sushi Bar, or the Grill at La Veranda.  (Just a little tip, men will need to wear trousers and not shorts for dinner.)

In the evenings, head to the amphitheatre for live entertainment and children’s activities – if you want to enjoy the entertainment from a close distance, head to the Cafetería for a cocktail.

For the ultimate in relaxation, visit the spa to treat yourself to a massage, and for those who don’t want to leave the fitness routine at home, take a trip to the gym.

Visit our Zafiro Palace page


  • Even with little ones in tow, it’s no more than a 10 minute walk to the beach
  • Puerto de Alcudia, where you can watch the boats and visit the stylish shops at the end of the pier, is a five minute stroll
  • It is only a short toddle to the town of Alcudia for tapas bars and yummy restaurants
  • Less than 10 minutes’ drive is Hidropark, which has special children’s areas for little splashers
  • The old town of Pollença and the much-loved Port de Pollença are just 20 minutes’ drive away

Before booking, please read our Terms and Conditions.

The price shown is per suite based on 2 adults, 2 children (2 to 12 years) and 1 infant in a cot on Bed & Breakfast basis. For other occupancy or board prices, please contact us for a quote.

Price Includes:

  • All TOTS Essential Kit items
  • Bed & Breakfast board basis
  • Daily housekeeping, bath towels, bed linen changed every second day, electricity and heating
  • Swimming towels

Board:

Upgrade to half board or all-inclusive premium available at additional cost. Cost varies depending on the season, please enquire for more details.

Half Board

  • Buffet style breakfast and dinner
  • 4 á la carte dinners per week-long stay, one in each of the resorts themed restaurants (reservation required)

Half Board supplement between £16.82 and £30.04 per person per night, dependent on the week booked. Children, aged 2 to 12 years old pay 50% of the adult price.

All Inclusive

  • Buffet-style breakfast and dinner(Lunch served from May to October)
  • Á la carte lunch in the bistro
  • Choice of local and international drinks
  • Ice-cream selection
  • Fruit and sandwiches
  • Coffee, tea and cakes in the Pool Bar
  • 4 á la carte dinners per week-long stay, one in each of the resorts themed restaurants (reservation required)

Restaurant Information

  • There are 1 main buffet restaurant, 4 à la carte restaurants and 1 bistro bar. You are recommended to make reservations for à la carte restaurants and the bistro bar during peak period
  • Not all restaurants will be open during off peak season, however there will always be at least 3 to choose from
  • Some menus may incur extra cost for half board and all-inclusive premium
  • Some drinks may incur extra cost for all-inclusive premium

Additional Charges:

  • Bike hire at the resort - 4€ per hour / 10€ per day payable locally
  • “Eco Tax” of €2.20 per adult (over 16 yrs) per day and is payable directly to your host upon arrival

Swimming Pools:

There are 6 swimming pools across the resort, with 4 outdoor pools and 2 indoor heated pools.

The 4 communal outdoor swimming pools are open throughout the season, but are not heated and realistically usable from May to September (Oasis & Relax pools are heated during cooler months).  The temperature of the water is dependent on the prevailing weather conditions.

Please note that 2 out of the 6 pools, the Oasis pool and the indoor spa pool, are for adults only (18 yrs to above).

Kids' Club:

The following kids' clubs are available from April to October and are free of charge:

  • Mini Club 4 to 7 yrs – open 10am to 1pm & 3pm to 5pm
  • Maxiclub 8 to 11 yrs – open 10am to 1pm & 3pm to 5pm
  • Teenyclub 12 to 15 yrs – open 10am to 1pm & 3pm to 5pm (this is only between 15th June and 31st August)

There are swings, a trampoline, bouncy castle and climbing play area all free to use next to the main buffet restaurant; however as this area is not staffed, parents should supervise their children.

Babysitting:

An English speaking nanny can be arranged at additional cost on request – please arrange at the reception.

Airport Transfer:

The resort can arrange airport transfer at additional cost, please enquire on how to arrange.

Cancellation Policy:

You may cancel your booking at any time.  However, a fee will be charged depending on when you cancel your booking and the date of your booking.  An admin fee applies to all cancellations.

  • For cancellations more than 72 hours before the arrival date, a full refund will be given
  • For cancellations less than 72 hours before arrival, the equivalent of 1 nights stay is forfeited
  • If you are unable to arrive, 50% of the total booking cost is forfeited

Credit Card Holding Fee:

On arrival a credit card holding will be requested at reception to cover any payments for additional services or products you may choose to purchase.


Driving From Transfer Carrier
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